DATE: June 24, 2013
JOB TITLE: Information Technology Coordinator
DEPARTMENT: Information Technology/Library
IMMEDIATE SUPERVISOR: Library/IT Director
DIRECTION OF OTHERS: IT Staff
EDUCATION, TRAINING AND EXPERIENCE REQUIRED:
Minimum Qualifications: Bachelor’s Degree in Computer Science or related field or combination of comparable education and experience. Eight (8) years’ experience within Information Technology. Experience in the following technologies/products: Windows server and desktop operating systems, WAN/LAN and wireless networking, IP phone system, DNS, SAN, HTML, Virtualization technologies. Must possess a valid Class D MN Driver’s License.
Preferred Qualifications: Microsoft Certified Systems Engineer or equivalent certification. A+ Certified Computer Service Technician. Experience with products such as: Microsoft Windows Servers, Active Directory, Group Policy, Microsoft Exchange, Microsoft Lync, SharePoint, Hyper-V, VMWare, Cisco & HP Networking, Cisco IP Phone systems, EMC Storage Area Network, HP Blades and Enclosure, Video Surveillance. Municipal, county or other local government IT experience.
Nature of Work: The primary function of this position is to work in conjunction with the City Administrator and Library/IT Director on the overall planning, organizing, and execution of all IT functions for the City of Owatonna and its different departments (Administration, Library, Police, Fire, Waste Water Treatment, Golf Course, Airport, Water Park, Community Development, Engineering, Finance, etc..). Work includes a responsibility of a variety of tasks, most of which require exercise of individual judgment and the use of knowledge gained through training and experience. Incumbent understands the overall services for the City and has a strong working knowledge of the policies and procedures related to the area of responsibility.
WORK PERFORMED/AREAS OF RESPONSIBILITIES:
- Analyzes complex business needs presented by employees and the public community and/or clients and recommends technical solutions
- Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions
- Directs and prioritizes the work load of subordinate personnel
- Participates on all hardware and software evaluations and maintains vendor contracts.
- Directs education programs for her/his staff
- Acts as liaison between the City and outside organizations, attending appropriate meetings as necessary
- Reviews current and future networking requirements and plans for the maintenance, upgrades, and expansion of networks
- Communicate upcoming changes, upgrades, maintenance or schedule events with all City departments and employees
- Monitors employee and public computer needs
- Ensures security and maintenance of computers rooms and the confidential programs and data contained within
- Purchases new software and hardware. Includes getting quotes, meeting with vendors, documenting the requirements, and other functions associated with the purchase.
- Disaster Planning, Documenting procedures, reviewing backups, planning for future requirements
- Short and long term budget review and planning for all things related to Information Technology
Knowledge, Skills and Abilities:
- Experience in implementing effective and innovative software and hardware solutions
- Operations experience in a production environment
- Proven ability to lead a progressive IT group
- Ability to communicate technical concepts to technical and non-technical audiences
- Solid writing skills
- Ability to manage multiple concurrent projects and motivate professional staff
- Analytical and problem solving skills
- Demonstrated aptitude for learning new technologies
- Broad knowledge of data processing systems, concepts, and methodologies
EQUIPMENT AND TOOL OPERATION: Employee must be capable of operating miscellaneous tools and office equipment relative to this position which shall include, but may not be limited to: computers, copiers, FAX machines, calculators, audiovisual equipment.
HOURS AND WORKING CONDITIONS:
The normal workday shall be eight (8) hours and the normal work week shall be forty (40) hours. Indoor working environment with frequent contact with the general public. This is an exempt position.
In compliance with the Americans With Disabilities Act the following represents the Physical and Environmental Demands: This position requires an equal amount of time spent standing, walking, and sitting. Lifting, pushing/pulling, or carrying of objects weighing up to twenty-five (25) pounds is sometimes required, with a maximum of forty (40) pounds infrequently required. Climbing, stooping, kneeling, crouching, crawling, twisting, and bending are sometimes required. Repetitive movements of the hands are sometimes required. Audio, visual, and verbal functions are essential functions to performing this position. The majority of the workday is spent indoors.